How to Book a Vehicle Transport Release
IMPORTANT – Please carefully read through the steps below for a quick and easy transport release.
ALL appointments must be made by 2pm the business day prior to the appointment day
Transport Release Guide
To release your vehicle for transport to auction, simply schedule a transport release appointment with the button below.Please read through all the steps before scheduling your appointment.
1. QUALIFY YOUR VIN
Use the button below to qualify your vehicle VIN before scheduling an appointment. On mobile devices, this may display at step 5 of the process.This ensures your vehicle is ready, if it has keys, if it runs, and will provide you with pictures so you can determine towing options.
2. SCHEDULE AN APPOINTMENT
Schedule a transport release appointment on the date and time of your choosing using the button below.Once scheduled, we review your file, confirm fees, and anything else needed to book your release.Availability varies based on the volume of other appointments, so book early. Scheduling the appointment is not a confirmation. The confirmation response will take up to 3 hours, Monday through Friday. All appointments are confirmed or denied with an explanation by 5pm Monday through Friday. Appointments made after 5pm may not be confirmed until the following business day.Please note: Transport appointments no-shows will incur a $50 fee to be charged before your next pick up. To cancel or reschedule your appointment use the link emailed to you, or call us by 8am on the day of your appointment.
3. INCLUDE PHONE & EMAIL
Please make sure to include your cell phone number or email. We need your preferred contact method to communicate with you and provide the address, fees, and all other needed items.
4. BRING VALID LICENSE
You must bring a valid drivers’ license to your appointment. Without valid identification, we won’t be able to properly identify you – therefore, we won’t be able to release your vehicle for transport.
5. BRING BILL OF LADING/TRANSPORT ORDER
When picking up your clients car, you must bring a bill of lading or transport order. We must have the bill of lading or transport order in hand in order for use to release your vehicle for transport.
6. ARRIVE EARLY
Please arrive 15 minutes early to your appointment to make the release process as quick and easy for everyone.